We are dedicated to offering our customers nothing but the best in indoor air services.
From our extensive knowledge, experience, and care, we can guarantee the best the industry
has to offer.
We value the quality of indoor air, and expand that passion into every aspect of our core
beliefs and customer service. We offer to you not only our products, but also our detailed
knowledge and education on how to improve air quality within your home or business.
We are confident that you will be satisfied with our products, services, and customer
care. If not, will we do everything in our power to make it right. Still not convinced? Well, here
are even more reasons to shop with us today!
– We are authorized dealers.
We are authorized dealers of every single product that we sell. That means that our
technicians and experts have intimate knowledge of the products you buy specifically. As an
authorized dealer, we are trained and educated on the specific brands and products in our
lineup at all times. So, if you ever encounter a question or concern, our team has the knowledge
and necessary skill to assist you personally.
– We ensure safe and secure shopping.
We know that shopping online can be scary at times. That is why we ensure that all of
your sensitive information and data is protected by full encryption that meets the standards of
the Department of Homeland Security’s National Infrastructure Protection Center. You can verify
that we operate a secure and encrypted service by checking for the ‘HTTPS’ in our domain
URL. We know how important your safety and financial information is, and we take every step
possible to ensure it is protected.
In addition to protecting your financial information, we also value and protect your
privacy. We guarantee that we will not sell or distribute your personal information to any
third-party institutions; except where that information is necessary to fulfill your order request.
We also ensure that only our employees and team members will have access to your personal
information at any given time, in order to ensure that your information is always protected. For
any questions regarding these guarantees, please read our Privacy Policy.
– We offer expert services.
Our support team is certified and educated to be experts in the field of indoor air. That
means that we are always ready and able to answer questions, comments, or concerns that you
may have regarding our products and services. At any time during our regular business hours
we can be available to answer your questions regarding our products and how they operate. We
are experts in the field of indoor air quality, and we want to pass that knowledge on to you.
– Guaranteed Money Back.
Your purchases are always protected by our industry leading 30-day money back
guarantee. That means that you can always shop with peace of mind knowing that your
purchase is protected for the first 30 days. You can buy it, try it, and determine for yourself if you
love it or not. If not, you are always entitled to a full refund within the first 30 days of receiving
the product.
– Hassle-Free Returns Process.
We pride ourselves on having one of the easiest and most straightforward
returns/exchange processes in the industry. We make every reasonable effort to ensure that
your returns process is smooth, simple, and as fast as possible. We want to ensure that even if
you aren’t satisfied with your purchase, you will always be satisfied with our returns service.
– Extensive Online Inventory.
We carry hundreds of different products across multiple categories for all of your Indoor
air quality needs. We can help reduce and get rid of airborne allergens, lower humidity, stop
mold from growing, control temperatures, restore water damage, and more; all with our
expansive and industry leading online inventory.
No matter what issues you might be facing regarding your indoor air quality, we have the
right tools and equipment to fix it for you. If you are ever unsure of what tools or equipment to
buy for your problems, let our indoor air quality experts help you shop and save! We are
confident you will find exactly what you need on our online store.
– Free shipping on standard deliveries.
We offer free standard shipping on all of our orders placed over the value of $35 (when
delivering to the lower 48 states). Any and all expedited shipping costs, and shipping to Alaska,
Hawaii, and Canada are also offered at competitive and low rates!
Most of our orders are prepared and shipped within 24 hours of you placing the order.
That means that not only is our shipping budget friendly, but it’s time sensitive as well! Our
standard shipping package typically delivers products to your door within 5-7 business days.
Next-Day, 2-Day, and 3-Day shipping options are also available at an additional cost on select
– Decades of experience.
Our team has decades of experience in the indoor air quality industry. We ensure that
we personally vet, and hire only the best people in the industry. Our team has the knowledge,
experience, and skill to guarantee satisfaction every time. No one knows indoor air solutions like
we do!
10. 20 Years of Experience + “Best Online” Shop
In 2020, Sylvane celebrates its 20-year anniversary! We’ve offered high-quality indoor air quality
products since opening our doors in 2000. We’re excited to announce we were also listed as
Newsweek’s #1 online shop for home appliances in the publication’s list of Best Online Shops 2020.
Learn more about the Best Online Shop honor.